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Ambler Primary Care

Frequently Asked Questions

We know you've got questions, so this is the place to get those answered. Here you'll find information on office visits, schedules of well visits, and payment and insurance information. If there's anything here that needs clarity, please feel free to give our office a call!

All You Need to Know

  • Do you accept my health insurance plan?

    Please refer to our Insurance page to review a list of accepted insurance providers.

  • How do I make an appointment?

    To make an appointment please call our office. To ensure the best use of time, for both our physicians and patients, all of our office visits are by appointment only. We ask that you arrive at our office 10 - 15 minutes prior to your scheduled appointment time. This will allow you to complete any necessary paperwork and to update any demographic and insurance changes. If you must cancel an appointment, please notify us as soon as possible so we can offer that time to someone else.

    Emergencies arise. We will advise you if there is going to be a delay in seeing you. If your schedule won't allow you to wait, we will be happy to reschedule your appointment. We do appreciate your patience and cooperation during our busy times and we will make every effort to keep your wait time to a minimum.

  • How do I obtain a prescription refill?

    Please call our office and follow the prompts for our prescription refill line. Allow one business day for all routine prescription refills. For prescriptions that require prior authorization from your insurance company, please plan ahead to allow at least three to five days for refill approval. Prescription refills for controlled substances such as pain medications are refilled Monday through Friday only.

  • How do we contact the doctor after hours?

    We have a physician on call 24 hours a day, please call our office. This is for emergency purposes only. Refill of medications and referrals will not get handled after hours.

    IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.

  • What days are you open?

    Our office is open Monday through Friday and Saturday is for sick appointments only. As our daily schedule is subject to change, please call to confirm office hours.

  • When will I receive lab or test results?

    You will receive a call quickly with any lab results that require urgent attention. Other abnormal lab results will be addressed promptly by the provider that ordered the labs or tests. Normal values are reviewed and addressed by the physician that ordered them.

  • Are you accepting new patients?

    At Advocare Ambler Primary Care, we're committed to providing top-quality healthcare to individuals in Montgomery and Bucks County. We're delighted to announce that we are currently accepting new patients.
     
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