Other Services

We offer the most up-to-date treatments for these and many other conditions including:

• Allergies
• Anxiety
• Arthritis
• Asthma
• Chronic obstructive pulmonary disease (COPD)
• Cough/Cold/Flu/Sore throat
• Depression
• Diabetes
• Ear infections
• Heart disease
• High blood pressure (hypertension)
• High cholesterol
• Kidney disease
• Minor injuries
• Obesity
• Postpartum depression
• Skin conditions
• Sports injuries
• Sprains/bumps/bruises
• Substance abuse
• Urinary tract infections

We provide a variety of diagnostic and treatment options including:

• Acute care
• Health risk assessments
• Healthy lifestyle counseling
• Immunizations
• Medication management
• Preventative care
• Routine checkups
• Screening tests

We offer the most up-to-date treatments for these and many other conditions including:

• Allergies
• Anxiety
• Arthritis
• Asthma
• Chronic obstructive pulmonary disease (COPD)
• Cough/Cold/Flu/Sore throat
• Depression
• Diabetes
• Ear infections
• Fibromyalgia
• Gastroesophageal reflux (GERD), ulcers, and infectious diarrhea
• Heart disease
• High blood pressure (hypertension)
• High cholesterol
• Kidney disease
• Minor injuries
• Skin conditions
• Substance abuse

We provide a variety of diagnostic and treatment options including:

• Acute care
• Chronic illness management
• Geriatric care
• Health risk assessments
• Healthy lifestyle counseling
• Immunizations
• Medication management
• Preventative care
• Routine checkups

Prescription Refill Policy

1. General Policy:

At Advocare Ambler Primary Care, we are committed to providing comprehensive and responsible healthcare to our patients, including the management of prescription medications. Our prescription refill policy is designed to ensure the safe and effective use of medications, minimize risks, and maintain compliance with medical standards and regulations.

2. Refill Requests:

• Online Patient Portal: We encourage our patients to use our secure online patient portal to request prescription refills. This provides a convenient and efficient way to manage your medications.

• Phone Requests: For those unable to access the patient portal, you may also request a prescription refill by contacting our office during regular business hours.

3. Medication Eligibility:

• Routine prescription medications for chronic conditions, as prescribed by our healthcare providers, are typically eligible for refills.

• Controlled substances, such as pain medications or sedatives, may have specific regulations and restrictions. Please refer to our controlled substance prescription policy for further details.

4. Refill Processing Time:

• Please allow five  business days for prescription refill requests to be processed. This time frame allows our healthcare providers to review your medical history and assess the appropriateness of the refill.

5. Appointments and Medication Management:

• We strongly recommend scheduling regular follow-up appointments with your healthcare provider to monitor your medication regimen, adjust dosages as needed, and discuss any side effects or concerns.

• Refills may be provided during these follow-up visits, ensuring continuity of care.

6. Controlled Substances:

• The prescribing and refilling of controlled substances are subject to state and federal regulations. We strictly adhere to these regulations, which may include in-person visits and specific documentation requirements.

7. After-Hours and Urgent Refills:

• For urgent medication needs outside regular business hours, please contact your pharmacy directly. They will contact the on-call healthcare provider if necessary.

8. Medication Prior Authorizations:

•  Prior authorization may required by your insurance provider,  please allow  seven  business days to process these requests.

9. Medication Discontinuation:

• If your healthcare provider determines that a medication should be discontinued, you will be informed, and a safe discontinuation plan will be discussed.

10. Patient Responsibilities:

• Patients are responsible for keeping track of their medication supply and ensuring that refill requests are made in a timely manner.

• It is essential to report any changes in your medical condition or new medications to your healthcare provider during follow-up visits.

Get expert, routine care to achieve your health goals with secure video visits. Whether you’re feeling under the weather at home, managing a chronic condition, or in need of a checkup or regular preventive screenings, we are here to get you there.